This describes the essential skills and knowledge and their level required for this unit

Required Skills

communicate effectively verbally and in writing

implement crosscultural process and procedures

implement customer service organisational requirements

operate relevant safety equipment

operate security scanning equipment

Required Knowledge

court hierarchy

court layout procedures and protocols

OHampS policies and procedures

organisational policies and procedures such as relevant legislation operational corporate and strategic plans operational performance standards operational policies and procedures organisational personnel and occupational health and safety practices and guidelines organisational quality standards organisations approach to environmental management and sustainability

relevant court proceedings and terminology

relevant operational legislation

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessment must confirm the ability to

outline the range of courts in the stateterritory or commonwealth

apply court protocols and procedures

apply court security statutes

apply court security operational procedures including secure court operational procedures

Consistency in performance

Competency should be demonstrated gathered over time in a range of actual or simulated workplace environments to ensure the person can achieve the outcome and apply the competence in different situations or environments

Context of and specific resources for assessment

Context of assessment

Competency should be assessed over time and through a range of contexts in order to ensure consistency of performance over a range of situations

Specific resources for assessment

Access is required to

suitable equipment courtroom and associated facilities including court security briefing instructions handheld scanners adequate furniture including seating court security signage such as condition of entry signage full personal accoutrements

other miscellaneous items such as adequate search tables mirrors torches and weapon detection systems

Method of assessment

In a public safety environment assessment is usually conducted via direct observation in a training environment or in the workplace via subject matter supervision andor mentoring which is typically recorded in a competency workbook

Assessment is completed using appropriately qualified assessors who select the most appropriate method of assessment

Assessment may occur in an operational environment or in an industryapproved simulated work environment Forms of assessment that are typically used include

direct observation

interviewing the candidate

journals and workplace documentation

third party reports from supervisors

written or oral questions

Organisational requirements may include:

Relevant equipment may include:

Relevant standard operating procedures may include:

Court security processes may include:

Court officials and other relevant parties may include:

Organisational policies and procedures may include:

Prescribed responsibilities of the court may include:

Resultant issues and/or concerns may include: